Our Caregivers | Payments

Our Caregivers & Payments

 This is a critical function we perform on behalf of our clients. Our caregivers undergo a thorough screening process including (but not limited to) face-to-face interviews during which we evaluate her skills and character, a competence test to determine her level of knowledge, at least two professional references from prior employers, an examination of all her documents, including her certification, and a criminal background check.

Through a process of getting to know you and your family, and by asking you a few questions as to your preferences, we select a caregiver who would make a good match. We base that on our familiarity with the caregiver’s personality, where she lives, whether she has a car, and many other criteria that enable us, more often than not, to make the right selection from the very start. We then make a particular caregiver available to you for a free interview.

Our Care Coordinators work diligently to make sure that your requirements and the care recipient’s comforts are met. They supervise the caregivers closely to ensure that they remain in full compliance with the Agency’s rules and traditions. The Coordinators are also available on a 24/7 basis to you, to our patients, and to our caregivers. Our coordinators work diligently to ensure that your desired schedule is adhered to. For example, if you have a weekday caregiver and a weekend caregiver, their task is to schedule those caregivers, making certain that they arrive on time and are well briefed. The Care Coordinator attempts to work seamlessly and without causing you any stress.

All non-medical Private Duty agencies are “private pay” organizations. This is primarily because Medicare does not reimburse for long term care at home. Here are payment options:

  • 1. Private pay
  • 2. Long Term Care Insurance policy holders can get reimbursed. If you have such a policy, we will be happy to verify reimbursement details
  • 3. Worker’s compensation beneficiaries (For example after an accident). Again, we will be happy to verify reimbursement details
Please use this form for any questions about our services or for a quote. If you would like a quote, please provide as much information about the care recipient as possible.

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