FAQs (Frequently Asked Questions)
Advantage Home and Health Services is a corporation registered in state of California committed to providing you the best health care professionals. It offers supervision, care and companionship so individuals can maintain their independent lifestyle. We understand that you do not have unlimited funds to care for your loved ones. So we will design a program to suit your budget.
Yes. Each one of our team members is ‘bonded’ and this insurance is passed onto the client.
Our Case Manager will meet the client or the guardian, sit down and discuss what are the services needed and ascertain each specific needs. Then we will match a nurse’s or caregivers’ ability and availability to schedule those services needed.
Yes, we do a thorough background check on each caregiver, extensive reference checking along with ‘right to work’ documentation.
Yes, we carry worker’s compensation for all our caregivers and all caregivers are bonded.
Customers are billed based on the agreed rates and frequency (hourly or live-in rates).
After preliminary assessment, if you decide to retain our services we will delineate the plan of care in a Service Agreement. This agreement makes certain that each one involved has a clear understanding.
Yes, We are responsible for all payroll taxes.
Yes, as home health care provider, we offer tailored packages to suit the individual needs.
There is no need to sign long-term agreement with Advantage Home and Health Services. We are offering flexible terms of contract.
Yes, we have regular and frequent contact with all of our caregivers. We also conduct unannounced visits with our caregivers.
Yes, We are responsible for all payroll taxes.
from Kay J (San Marcos)
from John R. (San Diego)
from Brian D. (Los Angeles)
My dad is a very smart, out-going, independent throughout his life Not until four months ago at the age of 80, the most devastating happened. We became complete strangers to him, he’vebeen calling me and my brotther different names. His finances was a mess, sometimes very hostile and confused. It’s a painful reality, but the unthinkable; Alzhiemers disease has set-in. His doctor recommended several options e.g either we put him in assisted living/board and care or a 24-hr care at home. Initially, my brother and I alternately took care of him. Wow! It was putting a strain to our families. We decided to hire him a live-in careg iver 24/7. Through a refferal by a friend, we got hold of Josie, RN of Advantage Home and Health services. She and Sherwin evaluated my dad and determined the appropriate care and matched a very suitable caregiver for him. Oh, we like her. She’s very compassionate, trustworthy, caring, and so efficient. Thank you very much Advantage for the exemplary service.
from Concesa T. (San Diego)
For Connie and Paz. They are very sweet. Connie especially â€“ there are moments when i feel like she is my sister. I am very grateful that she is with my mom. Thank you again for everything. My mom is getting great care from very kind people. She could not be in better hands.Dear Josie, Elly and Sherwin – I would like to thank you for the pleasant surprise today. You should not â€“ didn’t give me a gift butI do so much appreciate it. You are all to kinda nd generous. I love everything and I will use it tonight.Thank you for the “peace of mind” I have received over the past few months most of all. You don’t just know my heart has been able to rest. I am very thankful.
from Susie H. (Ramona, CA)
Dealing with Advantage Health Care has been an eye opener as towards help Advantage Home and Health Service organization can provide professional, prompt, responsible and in all an organization in which one can place his or her confidence.
from Robert H. (San Diego)
My fondest memories with Advantage Home and Health nurses and staff on dressing Bob (my husband) for his doctors appointment always a perfection; your whirling Bob across Pomerado parking lot while checking his every need your ability to get the most out of Bob just by talking to him to the Case Manager for bringing all the girls (nurses) to our home and introducing them to BobOh how he (Bob) loved his new found friends who cared for his every need your arrival always made him feel happy. I felt the same way! I cannot find words to thank you enough for your many kindness and professionalism, how you helped us in our time of need. I’ll never forget you.With love,
from Dorothy B. (San Diego)
Advantage Home and Health provided live-in care and transportation to medical appointments for my mother during a difficult period. All of their employees I met are dedicated, trustworthy and will go out of their way to help; especially, the manager, Elly. I could not have gotten along without their assistance. Advantage Home and Health Services has my highest recommendation.
from Simoen L. (San Diego)
We have been getting caregivers from this excellent agency for more than 10 years now to take care of our clients in their home and facilities. There aren’t enough words to express my acknowledgement of this agency and the goodness of the people involved with this company.
from Kae of Complete Probate (Los Angeles)
I would like to thank you and the caregivers and nurses at Advantage Home and Health Services for the care and compassion you provided to my client. My client had a hard time in looking for a caregiver that she likes until I found your wonderful agency. The Caregivers and Nurses provided by Advantage Home and Health Services were professional, knowledgeable and caring health care workers. I also appreciate your administrative ability to coordinate with us. I would not hesitate to recommend your service to others.
from Mark S. Law Firm (San Diego)
There is something about having an elderly family member get old to the point where external care outside the family is required that can be emotionally difficult to deal with. Don’t get me wrong, I’ve been my grandmother’s loving Walter for years and I would do anything for her, but my real name is Travis and she needs assistance more often than not. At a certain point we took her car keys as many others do and started buying her groceries weekly. We were not sure at first non-medical home care was required, but after making those regular evaluations of her mental & physical health we saw complications we hadn’t previously foreseen, and were not aware that many more were on the way.The care advisors at Advantage Home & Health Services made the transition from our care to theirs extremely easy. They were not only able to adapt to our ever changing time schedule for wishing to visit and care periodically for our grandmother, but were also very informative along the way. I think over all of their great qualities, the one I liked the most was actually their patience with not only my family, but my grandmother. Do you know what it is like to have to tell a prideful elderly Asian woman that she needs to wear diapers? Though many strong relationships were built between us, our grandmother and Advantage, all major wars were fought patiently and caringly by them and won quite gracefully.In what would seem are soon becoming our final days, it brings me happiness when she sees her caregivers arriving. Though she doesn’t have the ability to do so now, she used to get ready for their arrival hours before schedule and would not stop asking us at what time they would arrive. Sure, I’m sure her memory has something to do with that, but I think there is a little love in there somewhere too.I could never thank Sherwin and the women of Advantage H&H enough for the diligent care and assistance they have provided over the last year. I would recommend Advantage H&H and their ability to care dearly for anyone in need of home care assistance.
from Travis Houle (Ramona, San Diego)